Tag customer feedback

The power of promptness -responding to social media comments

Social media is one of the fastest moving tools we have. With practically every business being online, standing out from your competition is tough. However, one great way to do this, is by being on the ball and replying quickly…

Understanding customer pain points – your key to better business

A pain point is simply something that aggravates a customer. It’s something that challenges them and causes a problem within your business. For example, steep membership fees or not being able to access your products any time they want. In…